Shipping and Returns Policies

Shipping Policy

We currently ship within the United States only. Orders are fulfilled using USPS and Printful, our print-on-demand partner.
  • Shipping Rates: Shipping costs are calculated at checkout based on the destination and items in your order.
  • Processing Time: Orders are processed within 2-4 business days before shipment.
  • Delivery Time: Standard shipping times vary based on USPS and Printful’s fulfillment schedules.
  • Expedited Shipping: We do not currently offer expedited shipping.
  • Shipping Restrictions: We do not ship to P.O. boxes or military addresses (APO/FPO).
  • Order Tracking: Tracking information will be emailed once your order has shipped. If your order includes Printful products, you may receive separate tracking emails for different items.
If you have any questions about your order, feel free to reach out to us at orders@winjax.shop.

Returns & Refunds Policy

We do not accept returns unless an item is damaged during shipping. If your order arrives damaged, we will issue a refund or send a replacement within 30 days of the shipping date.
To request a refund or replacement for a damaged item, please:
  • Email orders@winjax.shop within 30 days of shipment.
  • Include photos of the damage and your order number in your email.
Once your claim is approved, a refund will be processed or a replacement will be sent within five business days. You do not need to return the damaged item.
If you have any questions or concerns, feel free to contact us at orders@winjax.shop.